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Pass Your Certified Professional in Healthcare Quality Examination Exams Fast. All Top CPHQ Exam Questions Are Covered.

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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q385-Q390):

NEW QUESTION # 385
The consensus-building group of diverse stakeholders who reviews and endorses measures for public reporting in the U.S. is known as the

  • A. Center for Medicare and Medicaid Services (CMS)
  • B. Agency for Healthcare Quality and Research (AHRQ)
  • C. Institute of Medicine (IOM)
  • D. National Quality Forum (NQF)

Answer: D

Explanation:
The National Quality Forum (NQF) is the consensus-building organization that brings together a diverse group of stakeholders to review and endorse healthcare quality measures for public reporting in the United States. NQF's endorsement is considered the gold standard for healthcare performance measures, and these measures are often used by the Centers for Medicare and Medicaid Services (CMS) and other organizations for public reporting and quality improvement initiatives. NQF's consensus-driven process ensures that the measures are scientifically valid, feasible, and meaningful for improving healthcare quality.
* Center for Medicare and Medicaid Services (CMS) (B): While CMS uses endorsed measures for public reporting, it does not lead the consensus-building process for measure endorsement.
* Institute of Medicine (IOM) (C): Now known as the National Academy of Medicine, the IOM focuses on broader health policy and research but does not specifically endorse public reporting measures.
* Agency for Healthcare Research and Quality (AHRQ) (D): AHRQ conducts research to improve healthcare quality but is not responsible for endorsing measures for public reporting.
References
* NAHQ Body of Knowledge: Healthcare Quality Measurement and Reporting
* NAHQ CPHQ Exam Preparation Materials: Roles of NQF, CMS, AHRQ in Quality Measurement
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NEW QUESTION # 386
The following data are known:

Which of the following accurately describes this chart?

  • A. There was one outlier in Report Time A.
  • B. The mode was 0.7517 In Report Time B.
  • C. The lower control limits were the same in Report Time A and B.
  • D. There were no special cause variations.

Answer: A

Explanation:
The P Chart of Hand Hygiene: Compliance before Pt. Contact is divided into Report Time A and Report Time B. The chart plots proportion on the Y-axis ranging from 0.3 to 1, and dates from 2019 January to 2020 November on the X-axis. There are three horizontal lines indicating UCL = 0.9677, P = 0.7517, and LCL =
0.9677. In Report Time A, there are fluctuations in proportions with one point touching UCL and another point below LCL indicating special cause variations. In Report Time B, all data points are between UCL and LCL with less fluctuation compared to Report Time A. The red line indicates tests performed with unequal sample sizes.
References: Unfortunately, as an AI, I'm unable to browse the internet in real-time, so I can't verify the answer from the specific healthcare quality documents and learning resources you provided. However, the explanation is based on the standard interpretation of a P Chart in quality control. For more detailed information, please refer to the provided resources.


NEW QUESTION # 387
While the use of technology may result in fewer medical errors. In order for this strategy to be most effective.
It should be supported by

  • A. a culture of safety.
  • B. an organizational structure.
  • C. effectiveness of staff.
  • D. leadership training.

Answer: A

Explanation:
* The use of technology in health care can reduce medical errors by improving the reliability and accuracy of information, enhancing communication and coordination, and supporting decision making and care delivery. However, technology alone is not sufficient to ensure patient safety. It must be accompanied by a culture of safety that fosters a blame-free environment, encourages reporting and learning from errors, promotes teamwork and collaboration, and allocates resources and leadership support for safety improvement123
* A culture of safety is defined as "the extent to which an organization's culture supports and promotes patient safety. It refers to the values, beliefs, and norms that are shared by healthcare practitioners and other staff throughout the organization that influence their actions and behaviors." 4 A culture of safety can be measured by assessing the attitudes, perceptions, and behaviors of staff and leaders regarding patient safety issues5
* A culture of safety can enhance the effectiveness of technology by ensuring that it is designed, implemented, and used in ways that align with the needs and preferences of users, the goals and processes of care, and the context and environment of the organization6 A culture of safety can also mitigate the potential risks and unintended consequences of technology, such as usability issues, workflow disruptions, alert fatigue, and new types of errors78
* Therefore, while the use of technology may result in fewer medical errors, in order for this strategy to be most effective, it should be supported by a culture of safety that creates the conditions and capacities for safe and quality care9 References: 1: How 4 hospitals are using technology to reduce medical errors - Advisory 2: Problems with health information technology and their effects on care delivery and patient outcomes: a systematic review | Journal of the American Medical Informatics Association | Oxford Academic 3: Use of Technology to Reduce Medication Errors and Improve Patient Safety 4: What Is Patient Safety Culture? | Agency for Healthcare Research and Quality 5: Safety Culture in Healthcare: A 7-Step Framework 6: Technology as a Tool for Improving Patient Safety | PSNet 7: Health IT's role in reducing medical errors - ONC 8: Safety Culture in Healthcare Settings | NIOSH | CDC 9: [Shaping the Future of the Healthcare Quality Profession]


NEW QUESTION # 388
Typically, patients receive questionnaires from two weeks to four months after discharge from t he hospitals. This
delay raises concern about t he reliability of t he patient's memory. Memory studies have shown that:

  • A. The greater the effects of the hospitalization and the nature of the condition are, the
    greater the patient's ability is to recall health events
  • B. The lower the effects of the hospitalization and the nature of the condition are, the greater the patient's ability is to
    recall health events
  • C. None of these
  • D. The greater the effects of the hospitalization and the nature of the condition are, the
    lower the patient's ability is tore call health event s

Answer: A


NEW QUESTION # 389
During a risk assessment, It Is noted that a unit manager and start feel there Is a high risk of aggressive patient behavior toward unit start Which of the following steps should a healthcare quality professional take first?

  • A. Discuss with administration the need for increased staff.
  • B. Continue to survey staff to assess perceptions of risk.
  • C. Review the facility's restraint policy.
  • D. Organize a staff focus group to explore perceptions.

Answer: D

Explanation:
The question is about the first step a healthcare quality professional should take when there is a perceived high risk of aggressive patient behavior towards unit staff.
* Identify the Risk: The first step in any risk assessment process is to identify the risk1. In this case, the risk identified is the high risk of aggressive patient behavior towards unit staff.
* Analyze the Risk: Once the risk has been identified, the next step is to analyze the risk1. This involves understanding the nature of the risk, its potential impact, and the factors contributing to its occurrence.
* Organize a Staff Focus Group: Given the options provided, the best first step would be to organize a staff focus group to explore perceptions (Option A)1. This allows for a deeper understanding of the staff's perception of the risk, which is crucial in formulating an effective response strategy.
* Discuss with Administration: While discussing with administration the need for increased staff (Option B) could be a potential step, it would not be the first step. It's important to fully understand the risk and its implications before making staffing decisions.
* Continue to Survey Staff: Continuing to survey staff to assess perceptions of risk (Option C) could be a part of the ongoing risk management process1, but it would not be the first step after the risk has been identified.
* Review the Facility's Restraint Policy: Reviewing the facility's restraint policy (Option D) could be a step taken later in the process, especially if the focus group or surveys indicate that the current policy is inadequate or not being properly implemented.
In conclusion, organizing a staff focus group to explore perceptions is the most appropriate first step after identifying a high risk of aggressive patient behavior towards unit staff. This aligns with the principles of risk assessment which involve identifying, analyzing, and controlling hazards and risks present in a situation1.


NEW QUESTION # 390
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